Frequently Asked Question

How do I reset my password?
Last Updated 7 months ago

  • If already logged in to Windows, hit CTRL+ALT+DEL and select "Change a password" from the list.

  • If you need to reset your password while you're outside of the Savant/Excell Office networks, please navigate to this self-service password reset portal and refer to this article on how to do a self-service password reset.
    • NOTE: this method requires explicit permissions that are not given by default. If you believe you should have this permission but do not already, please submit a Help Desk ticket request.

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